The stock only exists on the listing sites
The cars are on the classifieds portals, but not on the dealer's own website. Whoever wants to compare or look at the car again ends up on the competitor's ad next to it.
Buying a used car or leaving it at a garage means handing money to someone who knows more about it than you do. So the decision is made on trust: the reviews, the look of the premises, how clear the price is, and the sense that there's an organised business on the other side rather than someone who picks up when they can.
That's what the communication of a car dealer, a garage or a detailing centre has to show: the real, up-to-date stock, the services with guide prices, a way to book without phoning, and a brand you recognise from the façade to the courtesy cars.
The most frequent signs that the communication is losing customers to the business next door.
The cars are on the classifieds portals, but not on the dealer's own website. Whoever wants to compare or look at the car again ends up on the competitor's ad next to it.
Services, MOT checks and valets come in by phone call, just when the mechanic is under a car. Whatever comes in after hours gets lost.
An unhappy customer always writes; a happy one almost never does. Without a simple request after the job, the Google listing tells only half the story.
Façade, window graphics and vehicles with no shared identity. For a dealer or a garage, the premises and the cars on the road are the most seen advertising of all.
Without guide prices for the most requested services, every enquiry becomes a phone call, and whoever just wanted a rough idea gives up.
From the façade to a website where the stock is always right and a booking takes two minutes.
One page per vehicle, with photos, specifications and price, fed from the same place the stock is already managed, so there aren't two lists to keep.
A form that collects the registration, the service and the preferred day, so the first contact already comes with the right information and the diary doesn't depend on the phone.
Logo, colours and rules, applied to the façade, the reception, the window graphics and the courtesy or service vehicles.
Google Business Profile, reviews and pages by service and by area, which is how most of these enquiries turn up.
Ads for the cars that need to move and for the right times of year: winter tyres, air conditioning before summer, inspections.
Each page explains the process, the deliverables and the questions asked most often.
For Suvicar we created the name, the brand, the website and the connection to the management systems, and looked after the communication. COMAVAUTO, Brandauto and X-Detailer Box are brand, graphics and communication work for companies in the motor trade. See the portfolio.
The questions that reach us most often in this sector.
Tell us what you sell or repair, where you are and how customers find you today. You'll get a proposal with scope, phases and price, from the brand to the website and the bookings.
Tell us when suits you and we will come back with a confirmation. It is not an automatic booking: a person always confirms the meeting.