The spreadsheet has hit its limit
The file is shared by several people, different versions are going round, and nobody can say which is the good one.
Web applications built around your business: software the team uses every day
Management platforms, client portals and calculators built around the process your company already has.
Who web applications are for
Web applications answer the moment when the company's work no longer fits in a spreadsheet, nor in a bought program that was designed with someone else's business in mind. They run in the browser, with nothing to install, and they are there from the office computer, the laptop at home or the phone of whoever is out on the road.
We work with companies that have a process of their own and want to stop running it by hand: managing jobs and callouts, booking services, price calculators, portals where the client checks where their case stands without having to ring. This is not a website with more pages, it is a working tool.
If what you are after is a presence online, the service you want is building a website. If it is selling online, it is the online shop.
Problems this service solves
A web application makes sense when the problem is one of process, not of image.
The same piece of data gets typed three times
The information comes in through the website form, gets copied into the spreadsheet, and gets typed again into the invoicing program.
Clients ring up to ask where things stand
Every request for an update takes up someone in the office, when it could be looked up in a members' area.
The bought software makes you work backwards
The company has bent its process to fit the tool, instead of the tool serving the process.
Nobody can see the numbers
The data exists, but it is scattered, and there is no single view to make a decision from.
Software to measure is not bigger software. It is software that only does what your process asks of it.
How we work
An application gets built in parts, with things working early. That way you see what is being made before it is all paid for and closed.
Mapping the process
We work out how the job is done today, who does what, where the data lives, and what has to stay as it is for legal or contractual reasons. This is where it becomes clear what actually needs building, which is usually less than it looked.
Structure and interface
We design the screens and the journey for each kind of user before any code is written, hand in hand with the UX/UI design service. Changing a drawing costs minutes; changing a built feature costs days.
Building in cycles
The application grows in modules, with deliveries one after another into a staging environment. In each cycle you see what has been done, try it out, and change course while changing course is cheap.
Links to the systems you already have
When it needs to talk to invoicing, the CRM or the management program, we handle the integrations as part of the same job, so the data only goes in once.
Going live and aftercare
We train the people who will use the platform, stay close through the first real weeks, and fix what only shows up under proper use. From there it grows at the pace the business sets.
What you get
At the end of the project you have a platform, and everything needed to keep it running.
The application, running
Installed on a server, with a domain, a security certificate and automatic backups.
Profiles and permissions
User accounts with different levels of access, so each person sees only what is theirs to see.
Management screens and listings
Search, filters and export to file, so you can carry on working outside the platform when you need to.
Links to other systems
The agreed integrations, documented, with errors logged so a failure does not slip by unnoticed.
Code and credentials
The code repository and the credentials for the services used, in your company's name.
Training and a user manual
A session with the team and written documentation of the day-to-day operations.
Common questions about web applications
The questions that reach us most often before going ahead.
What is the difference between a web application and a phone app?
A web application opens in the browser and needs no installation and no app store approval: it is updated in one place and is there on any device. Built to work properly on a phone, it covers most uses without the cost of maintaining two native versions.
Can you start from an application that already exists?
We can, as long as there is access to the code and the databases. We start by assessing the state of what is there and say plainly whether it is worth building on or starting again. When the decision is to start again, we plan how the old data moves across.
Who owns the data?
The data is your company's, from the first record to the last, and it can be exported at any time in an open format. The same goes for the code: the repository is handed over and does not depend on us to carry on existing.
Does the platform meet GDPR?
It is built with the basics in place: access by profile, a record of who did what, data on servers in the European Union, and collection limited to what is needed. The processing policy and the retention periods are settled with you, because they depend on the activity.
What happens after it goes live?
There is always maintenance work: security updates, fixes, and new features as the business changes. That phase is agreed separately from the initial development, so you know what you are signing up to at each point.
Projects from this service
Credimax website, calculators, in-house CRM and integrations
Credimax
Feitoria do Cacao website, online shop, stationery and vinyl graphics
Feitoria do Cacao
Noeirinha brand, packaging, online shop and communications for a salt pan
Noeirinha
Toptronics website for an electrical installation company
Toptronics
XIPA STORE website and online shop
XIPA STORE
Suvicar name, brand, website, integrations and communication
Suvicar
nomenu.digital name, brand, platform, website and communications
nomenu.digital
smartdeal name, brand, platform, website, integrations, print and communication
smartdeal
MAG – Real Estate name, brand, platform, website and communications
MAG – Real Estate
Jornadas – Bombeiros Velhos brand and platform
Jornadas – Bombeiros Velhos
LinesUp name, brand, platform, website and communications
LinesUp
Central do espetáculo name, brand, platform and website
Central do espetáculo
AsNew name, brand, online shop, website and space decoration
AsNew
Adabel name, brand, platform, website and printed materials
Adabel
RoyalArt website
RoyalArt
Bytexdesign website
Bytexdesign
Reve de Flo website
Reve de Flo
Casa Melhor website, print and vinyl graphics
Casa Melhor
Contas Direitas website and communications
Contas Direitas
WAKER brand, online shop, website and communication
WAKER
Cláudia Salgado – Nutritionist online shop and website
Cláudia Salgado – Nutricionista
Roomify brand, platform and website
Roomify
Lokahi – Eco Store brand, online shop and website
Lokahi – Eco Store
Protea website, print, vinyl graphics, decor and communications
Protea
Sorriso de Alecrim brand, website and shop window for a dental clinic
Sorriso de Alecrim
Natural Choices brand, online shop and website
Natural Choices
GQ Group brand, website and vinyl graphics
GQ Group
Aveiro+ website
Aveiro+
Way To Portugal website
Way To Portugal
Bound2You online shop and website
Bound2You
Puble brand and website
Puble
JumpingClay online shop and website
JumpingClay
Describe the process you want to solve
You do not need to bring the solution ready-drawn. Explain how the work is done today and where it hurts, and the scope and the price are our side of it.
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